At Not in Queue Clothing, we are committed to providing our customers with high-quality products that meet their expectations. However, we do not offer returns or exchanges unless the product is damaged during transit.

We understand that receiving a damaged product can be frustrating, and we want to make it right. If you receive a damaged product, please contact us at support@notinqueue.com within 14 days of receiving your order, and we will gladly replace the damaged item(s) at no additional cost. If a replacement is not possible, we will issue a full refund for the price of the goods.

In order to process your replacement or refund, we may ask for a photo of the damaged product and any other relevant details.

Please note that we cannot accept returns or exchanges for reasons other than damage during transit, including but not limited to:

Change of mind Incorrect size or fit We strongly recommend that customers carefully review the product information and ensure that they have selected the correct size and style before placing an order. If you have any questions or concerns about a product, please contact us at support@notinqueue.com before placing your order.

We apologize for any inconvenience this may cause and appreciate your understanding.

Thank you for choosing Not in Queue Clothing.